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SERVICE & SUPPORT

WARRANTY

We offer a 30 day money-back guarantee.  However, since we are a small company, and there are associated costs of shipping, handling, among other operational costs, we charge a 15% restocking fee for each return.  Customer pays for return shipping and handling (will be added to the restocking fee).

RETURNS

If for any reason you are not  100% satisfied with our products, we will gladly reimburse you.  As stated in our warranty policy, we do charge a 15% restocking fee to cover shipping and handling, and other associated operational costs.  Customer pays for return shipping and handling (will be added to the restocking fee).

SHIPPING

Whenever possible, we will try to find the cheapest alternative for shipping and handling, typically through the US Postal Service. However, we might use other shipping methods such as UPS or FedEx, depending on the situation, at the customers' or our expense.  Shipping costs are non-reimbursable.

CHECK YOUR ORDER

Follow these steps to check on your order:

MIL/LEO Discount Program

We offer Military personnel from the US Armed Forces , Law Enforcement Officers, and First Responders a 10% discount on their purchase.  To take advantage of this benefit, contact us to verify your credentials and adjust your account to reflect the discount or issue a discount code.

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